Loans Connect Support Center

Contact Us

PRIVACY POLICY

Loans Connect Privacy Policy (app version)

Effective: May 21, 2021

This Privacy Policy (the “Policy”) applies to the Loans Connect app (the “App”). It tells users (“you”) of the App and the services it provides about the information collected by the App and how the App uses and shares this information.

The Information Loans Connect Information We Collect

Loans Connect collects both information that may identify a particular individual (“Personally Identifiable Information”) and anonymous information that cannot be associated with a specific individual (“non-Personally Identifiable Information”) from or about users of its apps.

Personally Identifiable Information

Loans Connect collects Personally Identifiable Information when you provide it through your use of the App, such as by completing one or more stages of an online registration (a “Registration”) requesting a loan offer from a lender participating in Loans Connect’s or by sending questions to Loans Connect via the App. The types of Personally Identifiable Information Loans Connect collects include: name, physical address, telephone number, social security number, email address, date of birth, driver’s license number and state, information about home ownership, citizenship status, employment information, active military information, amount and frequency of pay checks, and information about your banking account.

Non-Personally Identifiable Information

The types of non-Personally Identifiable Information that Loans Connect collects (either directly, through the use of “cookies” or through the use of a third party tracking system) include: the IP address of the computer making the request; your browser type and language; access times; information about areas of the site visited by users of the site; information about the links that users may select to visit on the site. IP addresses are not usually associated with your personal computer, but with a portal through which you accessed the Internet. IP addresses are not linked to Personally Identifiable Information. A “cookie” is a piece of information a app sends to your computer while you are viewing a app to remember who you are without personally identifying you.

Loans Connect may share this non-Personally Identifiable Information with its suppliers and other third parties for the purpose of app statistical and trend analysis. This information is not linked to any Personally Identifiable Information.

Information Collected by Third Parties

Loans Connect does not provide Personally Identifiable Information to these third parties.

How We Use Personally Identifiable Information

Loans Connect uses the Personally Identifiable Information you provide through the App in order to deliver the products or services you have requested; provide you with customer support; communicate with you by email, postal mail, telephone, and/or mobile devices (including through short messaging services, or “SMS”) about products or services that may be of interest to you either from Loans Connect, Loans Connect’s marketing partners, or other third parties; display advertising tailored to your interests or background; perform data and statistical analysis on use of the app; enforce Loans Connect’s terms and conditions, and perform any other functions otherwise described to you at the time Loans Connect collects the information.

Loans Connect may review and use your financial information and your social security number to connect you with Loans Connect Lender has a business relationship. Loans Connect may also review your financial information and social security number to verify your identify and protect against possible fraudulent transactions.

Sharing Your Personally Identifiable Information

Loans Connect may share your Personally Identifiable Information (including, without limitation, your financial account information and social security number) with whom Loans Connect has a business relationship. 

Loans Connect will disclose your Personally Identifiable Information in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement agency or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. Loans Connect will disclose your Personally Identifiable Information when Loans Connect believes disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud, or other wrongdoing; to protect and defend the rights, property, or safety of Loans Connect’s parent company, its employees, its app users, or others; or to enforce the Terms or other agreements or policies.

In addition, Loans Connect may transfer Personally Identifiable Information to an entity acquiring all or substantially all of its parent company’s stock or assets.

Links to Third Party Apps

Loans Connect may provide links or automatically redirect you to third party apps that do not operate under this Policy. For example, if you click on an advertisement presented on our site, you may be taken to a app that Loans Connect does not operate or control. You should review the privacy statements and terms of use of all third party apps you access. These third party apps may independently solicit and collect information from you. On occasion, those third party apps may provide Loans Connect with information about your use of those sites.

Changes

The App’s policies, content, information, promotions, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at Loans Connect’s sole and absolute discretion. Changes to this Policy will be posted on the App and Loans Connect will revise the “Effective” date at the top of this policy. You should review this Policy each time you access the App. If Loans Connect makes any material changes in the way it collects, uses, and/or shares personal information that may impact you, Loans Connect will notify you by prominently posting notice of the changes on this app.

Children’s Privacy

The App is not intended for use by anyone under the age of 18 or the age of majority in your jurisdiction. Loans Connect does not knowingly collect Personally Identifiable Information from children under the age of 18.

Security

Loans Connect has put in place physical, procedural, and technological security measures to help prevent unauthorized access to and improper use of the information Loans Connect collects online. For example, only authorized employees and authorized third parties are permitted to access Personally Identifiable Information, and they may do so only for permitted business functions. No app or Internet network can be completely secure. Although Loans Connect takes steps to secure your information, Loans Connect does not guarantee, and you should not expect, that your personal information, searches, or other communications will always remain secure.

Accessing Your Personally Identifiable Information

If you would like to review and/or request changes to the Personally Identifiable Information that Loans Connect has collected about you through your use of the App, please contact Loans Connect by writing or sending email to the addresses below.

Privacy Rights of California Residents: Companies that collect Personally Identifiable Information from California residents and disclose such information to third parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt out of having his or her information shared with third parties.